xuanjibazi Get Started
Contact Us - xuanjibazi
xuanjibazi Get Started
Contact Us

Get in Touch

Reach out to our team — we'll respond within 24 hours.

Contact Info

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Email
contact@xuanjibazi.com
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Alipay Payment Verification
Submit your Alipay transaction ID — we verify within 24 hours and grant full access.
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Hours
Mon-Sun 9:00 AM - 10:00 PM
Open on holidays too

Common Questions

How do I place an order? +

Choose a plan, fill in your birth info and contact details, and complete payment. We'll deliver your report via your account dashboard.

Can I request expedited delivery? +

Yes. Premium plans include 24h delivery. For rush orders (under 12h), contact customer service for a ¥99 express fee.

Do you offer corporate or bulk orders? +

Yes. For teams, events, or membership programs requiring bulk BaZi reports, contact us for custom solutions and discounts.

Is my personal information kept confidential? +

Absolutely. Your birth data, contact info, and report content are encrypted and used solely for your report delivery. Never shared with third parties.

What if I'm not satisfied with my report? +

Contact us within 7 days of delivery for a full refund. We stand behind our quality, but customer satisfaction comes first.

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