Privacy Policy

This Privacy Policy applies to the services offered by xuanjibazi / XuanJi Fate (“we,” “us,” or “our”), including BaZi analysis, Ziwei Doushu charting, report generation, user accounts, and related digital services. By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

To provide destiny analysis and reporting services, we may collect the following types of information:

• Information you actively provide, such as name, birth date, birth time, birth location, gender, email address, and WeChat ID;
• Account information, including your login email, encrypted credentials, and account creation date;
• Order and payment data, such as selected plan, payment status, payment channel, and transaction reference;
• Usage data, such as page visits, basic device information, browser type, language preference, and error logs;
• Customer support communications, including messages you send through email, WeChat, or contact forms.

2. How We Use Your Information

We use your information only as reasonably necessary to:

• Generate BaZi, Ziwei Doushu, and other metaphysical reports;
• Create and maintain your account, including login, report history, and customer support;
• Process payments, confirm purchases, verify access rights, and manage refunds where applicable;
• Improve website performance, understand usage patterns, and refine our content and services;
• Send you service-related updates, order notifications, or important policy changes where appropriate.

3. Payments and Third-Party Services

We may rely on third-party providers for payments, email delivery, analytics, or infrastructure. These providers may process limited information solely for the purpose of performing their service. We do not store full card details, and we do not sell your personal data to third parties.

4. Data Storage and Security

We apply reasonable technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction, including encryption in transit, access controls, and data minimization practices. However, no method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

5. Data Retention

We retain personal data only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records. Report-related data may be retained for a reasonable period so that users can access past readings and manage purchased services.

6. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the information we hold about you;
• Correct inaccurate or incomplete personal information;
• Request deletion of your account and related data, where legally permissible;
• Withdraw consent to non-essential communications; and
• Contact us with privacy-related questions or concerns.

7. Children

Our services are primarily intended for adults. If you are under the age of majority in your jurisdiction, please use this service only with the knowledge and consent of a parent or legal guardian. If we learn that unauthorized personal data from a child has been collected, we will take appropriate steps to delete it.

8. International Access

If you access our services from outside Mainland China, your information may be transferred to, processed in, or stored in jurisdictions different from your own. By using the service, you understand that such cross-border processing may occur as part of normal service delivery.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, operational, or service-related changes. The updated version will be posted on this page and will become effective upon publication. If the changes are significant, we may provide additional notice where appropriate.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the email or support channel listed on the Contact page.